Retail

Applegreen GSM Mobile Boosting system

At a Glance

  • Retail

To deliver reliable, multi-network indoor mobile coverage across Applegreen motorway service stations, enhancing customer experience and supporting 24/7 operations.

  • Consistent, high-quality mobile coverage for all major networks

  • Improved customer experience across retail, dining, and leisure areas

  • Reliable connectivity for staff operations and digital services

  • Elimination of indoor dead zones caused by building structure

  • 24/7 system monitoring with proactive maintenance

  • Scalable, future-ready solution adaptable to network evolution

  • Detailed RF and spectrum analysis across each site

  • Roof-mounted external donor antennas supporting all carriers

  • Central repeater system for balanced signal distribution

  • Strategically positioned internal antennas for full indoor coverage

  • Comprehensive design documentation including RF heat maps

  • Installation coordinated to minimise disruption to 24/7 operations

  • Ongoing managed support with remote optimisation

Client Overview

Applegreen was formed in 1992 in Dublin and operates 600 forecourt sites and employs approximately 18,000 people across Ireland, UK and US.

Client Requirement Applegreen’s motorway service stations were experiencing persistent mobile phone signal issues inside the buildings. Customers and staff regularly reported poor or non-existent mobile coverage. Visitors to Applegreen increasingly spend longer periods on-site availing of a growing range of food and hospitality services,and reliable mobile connectivity has become an essential part of the experience.

Applegreen required a multi-carrier GSM and mobile signal boosting solution that would deliver consistent indoor coverage for all major mobile networks, while operating seamlessly within 24/7 environments without disrupting business operations.

Solution Delivered VEI Global delivered a full in-building GSM and mobile signal boosting solution tailored to Applegreen’s motorway service stations. Following a detailed on-site RF and spectrum analysis, our engineers identified that high insulation levels and metal-framed construction were severely attenuating mobile signals.

Using spectrum analysers, VEI Global identified the optimal placement for external roof-mounted donor antennas, capable of receiving signals from all mobile carriers. These signals were fed into a central repeater system, then distributed evenly throughout the building using six strategically positioned internal antennas.

The solution ensured balanced, high-quality signal distribution across all networks, eliminating dead zones and ensuring consistent mobile coverage throughout the complex.

VEI Global provided full design documentation, including RF heat maps, coverage predictions, and cable routing plans, prior to installation. As the service stations operate 24/7, deployment schedules were carefully coordinated with local management teams to minimise disruption.

Installation required specialist access equipment, including lifts to reach ceiling beams for antenna placement. Post-installation testing confirmed strong, stable mobile signal levels across all carriers.

Once commissioned, the system was handed over to VEI Global’s managed support team, enabling real-time performance monitoring, remote optimisation, and rapid engineer dispatch if required.

Why VEI Global Applegreen selected VEI Global due to our proven expertise in delivering nationwide, multi-carrier GSM and mobile signal boosting solutions. Our ability to support large-scale, geographically dispersed sites was a key differentiator.

The detailed pre-install survey, signalling report, and coverage modelling gave Applegreen confidence in both system performance and long-term reliability. Positive references from similar projects further reinforced VEI Global’s credibility as a trusted partner.

Results & Benefits

  • Consistent, high-quality mobile signal coverage for all carriers
  • Improved customer experience across retail, dining, and leisure areas
  • Reliable connectivity for staff operations and digital services
  • 24/7 monitored system with proactive maintenance
  • Scalable, future-proof GSM boosting solution ready for network evolution

VEI Global were able to quickly identify the issues and implement a solution that ensures all mobile devices work reliably throughout the selected sites.

As a 24/7 operation, it was essential that installation caused minimal disruption, and VEI Global worked closely with our local management teams to achieve this. Their professionalism and technical expertise were evident throughout, and the solution has been extremely well received by our teams on site.

David O’Connor IT Director Applegreen ROI

THE IMPLEMENTED SOLUTION

VEI Global designed and deployed a bespoke in-building mobile signal boosting solution across Applegreen’s Lusk North, Lusk South, and Enfield East motorway service stations. Following in-depth RF analysis, external donor antennas were installed to capture signals from all mobile networks, feeding a central repeater system. Signals were then evenly distributed through strategically placed internal antennas to eliminate coverage gaps. The system was installed with minimal disruption to round-the-clock operations and is now monitored in real time by VEI Global’s managed support team, ensuring consistent performance and long-term reliability.

ABOUT VEI GLOBAL

VEI Global is a market leader in providing innovative technology services and support solutions. We excel in delivering multi-site IT deployment projects across all sectors around the globe. Our focus is on providing the best support service capabilities, all requests are managed 24/7. We can handle any ICT challenges and are experts in networks, logistics, infrastructure and service delivery. A highly skilled and experienced IT team such as VEI can support businesses with all aspects of IT infrastructure projects, from reviewing your requirements, identifying the right solutions to suit your requirements and budget, right through to deployment and ongoing systems maintenance. This leaves you free to focus on what matters most—your business operations and business growth.

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